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BTECH comprises experts who possess deep battery monitoring knowledge and proactive management skills. Our culture fosters valued industry expertise through diverse project applications, resourceful problem-solving, and a commitment to technological evolution.

By joining our team, your professional portfolio will grow with stimulating work opportunities and relationships along the path to battery innovation.

Browse the open positions below and apply to join the longest continuing battery monitoring team in the world.

Software Engineer – Web Development (React)

We’re looking for a Software Engineer with a strong background in web development to join our growing engineering team.  In this role, you will be responsible for designing and building web applications using React, as well as supporting and enhancing internal tools. This position offers the opportunity to work across the full technology stack in a fast-paced, collaborative environment.  This position is full time on site in Rockaway, NJ.

Key Responsibilities

  • Design, develop, and maintain responsive and accessible user interfaces using React and modern JavaScript.
  • Build and maintain backend services using Django and Python.
  • Implement interactive data visualizations using Chart.js.
  • Implement comprehensive testing using React Testing Library or other appropriate tools to ensure stability and compliance.
  • Follow ISO 9001 and ISO 27001-compliant development processes, including documentation, secure coding practices, and traceability.
  • Participate in code reviews and design discussions.
  • Maintain high standards for code quality, documentation, and process adherence.

Requirements

  • Bachelor’s degree in computer science, engineering, or a related field—or equivalent practical experience.
  • 2+ years of experience in full-stack web development.
  • Strong proficiency in:
    • React, JavaScript, HTML5, and CSS3 for front-end development
    • Python and Django for back-end development
    • Chart.js for data visualization
  • Experience with Visual Studio
  • Solid understanding of SQL.
  • Familiarity with SQL Server or other relational databases.
  • Experience working with Git in a collaborative team environment.
  • Strong attention to detail and an appreciation for clean, well-documented code.
  • Ability to work independently and in a team environment
  • Understanding of or willingness to learn software development within ISO-certified quality frameworks.

What We Offer

We offer a competitive salary package of $76,000 – $80,000 based on experience and education, health benefits (Medical, Dental, Vision, HRA, FSA, Company paid Life Insurance & AD&D, and 401K), paid time off, and a stimulating work environment.

BTECH, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Field Service Technician

BTECH is a leading global provider of sustainable US-based manufacturing and battery monitoring solutions that ensures batteries perform as intended for safety, reliability, and lifespan. Join our team as a Field Service Technician and play a vital role in providing service and customer support during field visits and dispatches.

Responsibilities:

  • Manage all on-site equipment installation, equipment start-up, troubleshooting and field repair, preventative maintenance, and test tasks.
  • Diagnose errors or technical problems and determine proper solutions.
  • Produce timely and detailed service reports.
  • Master and follow all internal company processes and procedures.
  • Maintain an understanding of company products and subcomponents by attending company provided training sessions as assigned.
  • Travel within the U.S. approximately 90% of the time.  Occasional worldwide travel may also be required.

Requirements:

  • High School diploma or equivalent.  Military experience is a plus.
  • Minimum of 1-3 years of relevant experience.
  • Competency in field service including installation and equipment start-up a plus.
  • Hands on use of electronic test equipment and/or DC Power experience.
  • Basic battery knowledge.
  • Electronic (Ohm’s Law) knowledge.
  • General Safety and Arc Flash Safety (NFPA70).
  • Ability to work with hands, in tight spaces, in various work environments, lifting up to 50 pounds.
  • Strong computer skills (MS Office, Windows, Network Settings).
  • Good interpersonal skills, excellent communicator, self-motivated.

We offer a competitive salary package ($26 to start), health benefits (Medical, Dental, Vision, HRA, FSA, Company paid Life Insurance & AD&D, and 401K) paid training, paid time off, and a stimulating work environment.

BTECH, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Technical Customer Service Specialist

We are seeking a Technical Customer Service Specialist who combines strong customer service skills with hands-on technical aptitude. In this role, you will be the primary point of contact for external customers who need assistance using, troubleshooting, and maintaining our hardware and software products. We are looking for a customer service professional with technical ability, not an IT help-desk specialist.  This position is full time on site in Rockaway, NJ.

The successful candidate will be someone who:

  • Enjoys helping people and takes pride in providing an excellent customer experience.
  • Is comfortable working directly with customers who may be experiencing technical problems.
  • Can explain technical information in a simple, patient, and understandable way.
  • Is naturally curious and enjoys figuring out how things work.
  • Approaches problems logically and methodically.
  • Can learn complex products and become a knowledgeable resource for customers.
  • Is comfortable working with both hardware and software.
  • Takes ownership of customer issues and follows through until they are resolved.
  • Can work independently while knowing when to involve other members of the team.

Responsibilities:

  • Provide prompt and professional technical assistance to customers via phone, email, ticketing system, and video conferencing (Teams/Zoom).
  • Listen to customers, understand their concerns, ask effective troubleshooting questions, and guide them through solutions in a clear and easy-to-understand manner.
  • Diagnose and resolve technical issues related to the company’s hardware and software offerings.
  • Provide remote and occasional on-site product training and field service support.
  • Remotely install and configure company software in customer environments.
  • Coordinate with internal departments, including Service, Monitoring, and Engineering, to resolve customer issues and ensure timely follow-through.
  • Maintain a strong working knowledge of the company’s complete product line and continually develop product expertise.
  • Identify recurring customer issues and contribute to support documentation, including manuals, technical bulletins, troubleshooting guides, and work instructions.
  • Assist Engineering with testing and evaluating prototype hardware and software and provide feedback based on customer and field experience.
  • Maintain accurate and timely records of customer interactions, troubleshooting activities, and resolutions.

Required Skills and Experience

  • Associate degree in Electronics Technology, Engineering Technology, or a related technical field or equivalent hands-on technical experience.
  • Experience in technical customer service, product support, field service, equipment service, electronics, manufacturing, or a similar customer-facing technical role.
  • Solid understanding of basic engineering and technical principles.
  • Hands-on experience using basic electronic test equipment.
  • Strong analytical, troubleshooting, and problem-solving abilities.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and customer service skills.
  • Comfortable working with computers and standard Microsoft Office applications.
  • Basic understanding of computer networking and databases.
  • Familiarity with customer support/ticketing systems and remote support tools.
  • Ability to manage multiple customer issues and priorities while maintaining a high level of service.
  • Self-motivated, dependable, and able to work independently.

Preferred Qualifications

  • Experience supporting customers who use technical equipment, electronic products, industrial products, or specialized software.
  • Experience providing customer training or product demonstrations.
  • Experience troubleshooting electronic or electromechanical equipment.
  • Experience working with CRM or customer support ticketing systems.
  • Experience working with remote desktop or remote support tools.
  • Previous field service or technical support experience.

What We Offer
We offer a competitive salary package of $20 – $24 an hour based on experience and education, health benefits (Medical, Dental, Vision, HRA, FSA, Company paid Life Insurance & AD&D, and 401K), paid time off, and a stimulating work environment.

BTECH, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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WHY JOIN BTECH?

WE CONSIDER YOU A KEY PART OF BATTERY MONITORING INNOVATION

BTECH is a pioneer in the battery industry. When you join, we expect you to bring ambition, ingenuity, and a 100% commitment to quality and performance to the table. In exchange, we’ll provide the guidance and tools needed to excel in an ever-changing industry.

We provide advanced, sustainable products and services

BTECH’s culture is rooted in innovation. We’re evolving at the pace of technological progress, becoming exponentially more dynamic with each passing day, thanks to our ongoing commitment to product and business improvement.

We are dedicated to delivering first-in-class support to customers

BTECH makes the unpredictability of batteries predictable in complex applications. Mission-critical customers demand partners who can follow stringent regulations, uncover solutions with limited visibility, and deliver technically superior products and services.

BTECH STRIVES TO…

BE COLLABORATIVE

We encourage creativity, fostering a culture of respect & continuous improvement.

SHARE PASSION

We take an enthusiastic approach to communication, innovation, & teamwork to achieve common goals.

REMAIN POSITIVE

We welcome challenges with optimism while focusing on solutions.

EMBRACE CHANGE

We adapt to market changes, evolving industry trends, and technological advancements to continuously satisfy the needs of our interested parties.

WIN TOGETHER

We take a team approach in meeting high-quality standards and delivering superior results.

GIVE BACK

We are actively engaged in protecting our environment and contributing to the betterment of society.

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