December 9, 2020

BY Allan Baum

BTECH’s Remote Battery Monitoring Service is backed by people…experts really, who use sophisticated tools, including BTECH’s own Battery Validation Manager Software Suite to deliver real-time advisories and information about our client’s batteries. This crack team of battery experts work alongside our clients to maintain their backup battery systems and to ensure that when a battery is exhibiting poor health and performance, it is replaced and the entire battery systems is optimized: eliminating risk and making certain it will operate according to specifications when called upon.

Our full-time monitoring service team works as an extension of our customers from BTECH’s Monitoring Service Center (MSC). Each member of this service team is cross-trained to support multiple customers across the multiple industries we serve. Automated software tools operate 24/7 from redundant co-locations to eliminate any interruptions in service, ensuring we are always armed with the right data to help our customers make the right decisions concerning their critical power systems.