BTECH Testimonials
"On 6/30/94,
life changed. We installed BTECH's Battery Validation System."
March 13, 1993…. I remember it very well. We dropped our entire
load on one of our two fully loaded 300kva UPS systems. We called
in our u.p.s. maintenance provider and wanted an explanation of
why we dropped the load and why didn't he discover a problem just
3 weeks earlier during the p.m. of the UPS Systems. After doing
some checking, he advised us that the u.p.s. was fine, but we had
serious battery backup problems. As you also may remember hearing
from your u.p.s. maintenance provider, "he does not perform
battery maintenance as part of the u.p.s. maintenance" and
if you want your batteries checked out, you will need to contract
with a battery maintenance provider. That was always a huge frustration
because a u.p.s. is basically nothing without a good battery backup.
Needless to say, management was not too happy to be hit with a "surprise"
purchase request for 240 batteries (plus installation) at the end
of our fiscal year.
On 6/30/94, life changed. We installed BTECH's Battery Validation
System. Since that date, I have not had to "wonder" about
the health of each individual battery. We are now on our third
set of VRLA batteries since that last failure in 1993. The BTECH
does not make the batteries last any longer, but it lets you know
when they are getting unhealthy and that you better start taking
some action. We have also used data gathered to assist with discussions
of utility power quality and battery replacement warrant. I review
the test data each week. When hurricane season or one of those "pleasant"
Florida thunderstorms comes around, I honestly do not worry about
the batteries.
Instead of not really knowing how healthy they are, I've got
data that tells me their present condition. I realize there
are other factors that can cause load failure, but to eliminate
the batteries means one less worry.
We have been very pleased with the product's hardware, software
and support. The folks at BTECH are very good at giving support
to customers, no matter what the customer's level of expertise in
battery backup may be. BTECH support knows their product extremely
well.
Rick Faircloth
Data Processing Consultant
State of Florida Department of Law Enforcement
"BTECH identifies battery
problems that otherwise would go undetected."
Robert Wood Johnson University Hospital is one of the nations leading
academic health care centers and at the forefront of medical research.
Robert Wood Johnson University Hospital is a leader in finding medical
breakthroughs and utilizes the latest advances in medicine and patient
care to treat over 100,000 patients a year
My department is responsible for ensuring the operation of vital
facilities at the hospital. To avoid the impact of devastating blackouts,
we employ the use of Backup Power Supply Systems.
Since backup power systems rely on backup batteries, which can fail
with no notice, we employ BTECH Battery Monitoring Systems. BTECH
identifies any developing battery problems that otherwise would
go undetected. In this way we can proactively make needed battery
substitutions and drastically reduce our risk of experiencing a
power outage.
Mr. Darayes Bharda
Technical Supervisor
Robert Wood Johnson University Hospital
New Brunswick, New Jersey
"BTECH systems have proven to greatly
reduce battery maintenance costs,
extend the life of the batteries and virtually eliminate battery
failure"
Eleven years ago, we installed our first BTECH Battery Monitoring
System, which promptly found a battery string that would fail open.
Since then, we've installed over 30 BTECH systems nationwide for
our critical UPS installations. The BTECH systems have proven to
greatly reduce battery maintenance costs, extend the life of the
batteries and virtually eliminate battery failure by being able
to predict precisely which cells need to be replaced in advance.
Based on our experience, I highly recommend BTECH Battery Monitoring Systems
Samy Alim
Manager of Engineering
ADP
"BTECH is on the job
365 days a year"
Multnomah County is geographically the smallest in Oregon but contains
approximately 20% of the states population. The Multnomah County
Government serves the needs of approximately 700,000 people in an
area that covers 465 square miles.
My department is responsible for ensuring the continuing operation
of several vital county facilities including a facility where life
safety is a prime factor. To avoid the risk of surprise blackouts
due to problems with the power grid or weather related causes we
have employed the use of Uninterruptible Power Supply systems.
Uninterruptible Power Supply systems completely depend on simple
and unpredictable backup batteries to work. Given the mission critical
nature of the applications we support, we investigated battery-monitoring
systems to virtually eliminate our risks of a complete and catastrophic
power outage due to unforeseen backup battery failure.
We looked at several models and found only BTECHs patented technology
could warn us of developing battery problems without the use of
stressful battery load testing. This is a significant advantage
because load testing actually reduces the life of the backup batteries.
BTECH not only reduces our backup battery failure risk, but saves
the county money by eliminating the need to blindly change out all
600 backup batteries on a strictly calendar basis.
With BTECH on the job 365 days a year, we can identify and change
only the deteriorating batteries which saves us time, money and
makes us much more secure. I couldn't explain to the people
of Multnomah County how to insure our continued operation during
the next power failure until we found BTECH. Now I have an answer.
Robert D. Novak
Electrical Supervisor
Multnomah County Facilities
Portland, Oregon
"The BTECH system has forewarned of
more than 30 potential battery failures"
We are an Electric and Gas Utility in the State of Michigan. We
have more than 6 million customers state wide. In 1995, three years
after installing 450 KVA of UPS equipment to protect the operation of
Consumers Energy's Corporate Computer System we suffered three individual
battery failures that interrupted computer operations at critical
moments. The interruptions came during storms when our systems are
most taxed for support of storm related power outages. Nearly four
hours of down time was experienced on the automated Trouble Analysis
System which monitors operating systems, prints work orders for
outage restoration and handles more than 10,000 calls per hour during
each interruption. The batteries were at fault and quarterly checks
of the batteries failed to recognize the potential for battery failure
or predict their early demise.
We investigated a number of battery monitoring systems and found
BTECH to be the only system that did not perform constant load tests
on the batteries which shortens battery life by testing alone. In
1995 we purchased the BTECH monitoring system for each of 5 UPS
units with more than 300 batteries in the system for corporate offices
here in Jackson Michigan. Since their installation we have not
had one battery related outage of an operating UPS unit. In
fact, we have not had any outages in more than 150 power surges,
spikes, and interruptions of service in the last 8 years.
The BTECH system has fore warned of more than 30 potential battery
failures allowing us to replace batteries before they fail. The
BTECH system has also extended our use of battery strings as well.
Knowing how the batteries are performing late in their life allows
us to replace entire strings at less frequent intervals.
The only way to know how your batteries are performing is to monitor
their performance on weekly basis. BTECH has provided flawless
service in maintaining our battery back-up systems. It allows
us to provide immediate support to our customers when storm outages
occur and seamless operation of our computer support systems.
Ken Rheault
Sr. Technical Analyst
Consumers Energy Co Jackson, Michigan
Member ASHRAE - Member AEE
Certified Energy Mananger
Certified Indoor Air Quality Professional
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