BTECH Technical Support

Your satisfaction with our products is extremely important to us, and rest assured that we are available to help you through any problems you may encounter with your BTECH Battery Validation Systems.

Online Technical Support:

Product Installation and Operation Manuals:

These can be found and downloaded from our Literature section.

Product Specifications and Brochures:

These can also be found and downloaded from our Literature section.

Technical Support Bulletins:

Techncial Support Bulletins are available in .pdf format, covering everything from Nicad battery installation to Chassis and Load Plate removal for BVS Model S3 and S4.

Online Support Request Form:

Complete our online support form and follow the instructions provided. Your request will be immediately forwarded via e-mail to our support department.

If you are unable to resolve your problems through our online support options or feel your situation requires an immediate response, please contact us directly by either e-mail or telephone.

Technical support is generally available during the hours of 9am - 5pm EST, Monday through Friday and you can reach us at 973-983-1120 or via the email addresses below.

BTECH Technical Support:

techsupport@btechinc.com

BTECH Sales Inquiries and Quotations:

sales@btechinc.com

User Replaceable Parts -

View a complete listing of user replaceable parts you can replace in your BVS® S3/S4 system and find out where to order them.

Software Downloads -

Visit our downloads page for a full version of our BVM 4.x Battery Validation Manager software or to get an upgrade to the latest version. The most recent versions of the Help files for software can be downloaded here too.