BTECH NEVERFAIL(SM) Service

The new 5th generation BTECH S5 System utilizes unique patented technology to identify early deterioration signs with any of the backup batteries that are vital to power backup UPS systems. Installed at the customers’ site, the S5 System identifies specific problem batteries that need replacement.

Overloaded utilities, anomalies in the power grid, extreme weather conditions and demanding UPS System applications all put tremendous stresses and demands on your power backup systems.

It is imperative for any business that relies on UPS Systems for emergency power to monitor their batteries because batteries are inherently unpredictable and only one weak or discharged battery will cause the UPS system to fail in an emergency.

NEVERFAIL(SM) is a partnership between you and BTECH. It's a comprehensive program to ensure the integrity of your backup batteries so vital to your backup power system.

Whether you depend on 2, 20 or 20,000 backup batteries, NEVERFAIL(SM) is the solution for you.

Our program includes these three critical elements:

1. BTECH’s fifth-generation Monitoring System, designed and configured for your unique battery system and installed by BTECH-trained technicians

2. Remote, “around-the-clock” data collection, analysis and alarm reporting by BTECH’s staff of trained experts

3. Regular on-site inspections and preventative maintenance by BTECH— the vital human link—to observe and correct all risk factors.

The around the clock data collection and analysis BTECH Remote Alarm Center complements the local staff by keeping in close communication with the S5 System. The Center identifies only specific backup batteries that require changing. The number of backup batteries used with UPS Systems can range from 2 to 20,000. The Remote Center sends alert messages to key staff members using any communications methods selected by the customer. In this way the company is completely covered even when staff members cannot be present.

The new Scheduled Prevention Program requires BTECH engineers to visit each customer site annually to certify the data collection, analysis and alarms are working properly and optimized. This program recognizes the need for ongoing human observation to identify and correct any physical, electrical or environmental changes that create a risk of catastrophic failure during a power outage.

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