BTECH News

 

For immediate release

 

For more information contact: Michael Phillips at 973-983-1120

 

BTECH EXPANDS PREDICTIVE BATTERY MONITORING SERVICES TO HELP BUSINESS CONTINUITY, HIGH AVAILABILITY AND DISASTER RECOVERY PLANNERS MEET GROWING COMPLIANCE DEMANDS.

 

BTECH today announced new and expanded services to help guarantee vital battery power is available to insure Business Continuity, High Availability or Disaster Recovery Plans meet their operational and regulatory objectives.

 

BTECH patented technology, now in its 5th generation, delivers the earliest possible prediction of power battery weakness or failure. Early detection assures availability of valuable time to implement corrective actions to insure your UPS works everyday.

 

Expanded BTECH NEVERFAIL Service Offerings help keep your mission critical systems running during everyday power lapses or during longer power outages. Each NEVERFAIL Service Offering was developed based on nearly two decades of experience with thousands of systems installed globally.

 

The full line of NEVERFAIL Services demonstrate a genuine customer commitment by addressing the many risk factors that lead to battery system failures which can corrupt data, interrupt networks or cause complete system crashes.


BTECH Monitoring Facilities complement local staff by providing continuous evaluation of battery status and performance. Various NEVERFAIL Monitoring and Advisory Plans are available for mission critical standalone applications (using dial-up) or network-based applications (secure local or wide area networks) BTECH patented technology collects and analyzes the key technical parameters of each battery in the system. Ambient room and battery temperatures are carefully evaluated. Each power outage, related battery usage and resultant status is recorded.

 

Any detected alarm is quickly delivered to assigned personnel. Quarterly written reports provide complete record of battery status, power outage history, battery and ambient room temperatures.


BTECH On-Site Services For most customers the combination of heat, high power and battery chemicals creates a dynamic and challenging facility environment. Over time, this combination will affect battery system reliability and system accuracy. In extreme cases, explosion, fire and chemical damage are very real possibilities.

BTECH NEVERFAIL Preventive Maintenance Plans require our engineers to visit the customer's facility to find and rectify all related physical and/or electrical problems. System parameters are also evaluated and re-calibrated to factory new specifications.


BTECH Virtual On-Site Services This totally secure service is for customers who don't require on-site visits but do require the personal expertise of our engineering staff. Using this totally Web Secure service simply requires the customer to initiate access by connecting with the Secure Network Appliance at our remote facility. Once connected, our engineers drive the system remotely to find and remedy any hardware or software problems they find.

 

Customers have the option of maintaining voice communications during the time evaluations are being conducted. The service can be performed to be interactive so that local personnel can quickly implement needed corrective actions.

 

BTECH Training Programs A vital requirement of most businesses is for key personnel to receive proper training on products that can have a major financial impact on business results. To support this need, NEVERFAIL Hardware and Software Training Programs are available for business associates of all skill levels.

 

Instructor led training sessions can be conducted on-site, remotely or at our factory. Classes can consist of only one person to a complete department and can be scheduled to complement new system installations or any time needed.


BTECH Site Survey Services Careful planning is the key to insuring each installed system delivers needed protection. BTECH Site Surveys insure each system is custom designed to optimally perform and deliver the vital protection expected by each customer.

 

No "one-size fits" all design philosophy exists at BTECH. Each system is carefully crafted to meet the exact requirements of each customer. All wire harnesses are custom designed and built to conform to the unique physical and environmental conditions of each customer facility.


BTECH Installation Services BTECH engineers are on staff to install your systems into existing or newly constructed facilities. BTECH engineers have installed thousands of custom systems quickly, efficiently and on schedule.

 

Since BTECH systems are custom designed for each application, it is possible for customers to use local resources. To support such efforts, BTECH engineers are available to provide remote real-time support.